Frequently Asked Questions
Everything you need to know about KittyCash
Getting started with KittyCash is easy! Simply create your account, complete KYC verification using your Aadhaar or PAN, and you're ready to start trading. You can deposit INR via UPI, bank transfer, or existing wallet balance.
You can buy KittyCash instantly by depositing INR through UPI, IMPS, or bank transfer. Once your funds are credited, you can convert them to KittyCash at the best market rates. The entire process takes just a few minutes.
Yes, absolutely! We use bank-grade security with 256-bit encryption, multi-signature wallets, and cold storage protection. All transactions are compliant with RBI guidelines and Indian crypto regulations.
KittyCash offers zero trading fees for buying and selling. We only charge a small service fee of 2% + GST for INR deposits and withdrawals to cover operational costs. There are no hidden fees or commissions.
Our customer support team is available 24/7 through multiple channels: email (support@kittycash.in), Telegram (@kittycash_support), or phone (+91 1800-KITTY). We also have a comprehensive help center with detailed guides.
Yes, KYC verification is mandatory as per Indian regulations. You can complete KYC using your Aadhaar, PAN card, or passport. The process is quick and secure, typically taking 24-48 hours for approval.
Yes, you can withdraw your funds anytime during business hours. Withdrawals are processed instantly to UPI, or within 1-2 business days for bank transfers. We support all major Indian banks and UPI apps.
You can reset your password using the "Forgot Password" link on the login page. We'll send a secure reset link to your registered email address. For additional security, we recommend enabling 2FA on your account.
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